Advantage Catering Equipment Repair

COMMERCIAL DISHWASHER & GLASSWASHER REPAIR · KENT

Maidaid Repair Kent

When a Maidaid goes down mid-service, clean crockery and glassware stop — and so does the pass. As an authorised Maidaid service partner, we repair Maidaid commercial dishwashers and glasswashers across Kent, with engineers based in Deal and Dover covering the whole county.

Same working day attendance for emergencies. Service-agreement holders get priority dispatch with a defined SLA.

📞 Call 01304 873469 Book an engineer

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

Gas Safe Register — Advantage Catering Equipment Repair is Gas Safe registered for commercial catering gas work in Kent
CEDA member — Catering Equipment Distributors Association, UK trade body for commercial catering equipment specialists
Refcom F-Gas certificated — Advantage is registered for commercial refrigeration F-Gas work under EU 517/2014
WIAPS approved — Water Industry Approved Plumbers Scheme, certified for commercial water connections
Register of Qualified Engineers — Advantage engineers are individually accredited for commercial catering equipment service
ISO 9001 certified by ISOQAR — quality management system certification for Advantage Catering Equipment Repair
ISO 45001 certified by ISOQAR — occupational health and safety management certification for Advantage Catering Equipment Repair
ISO 14001 certified by ISOQAR — environmental management system certification for Advantage Catering Equipment Repair

£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.

Common Maidaid faults we fix

Maidaid is one of the most widely installed warewashing brands in UK commercial kitchens. As an authorised Maidaid service partner, our manufacturer-trained engineers cover the full range — Halcyon undercounter and hood machines, Amika rack-conveyor and flight machines, Evolution glasswashers and the D-series dishwashers.

Not heating / poor wash

Failed heating element, thermostat or wash-temperature fault leaving crockery and glasses dirty or smeared. Diagnosed and fixed on site wherever possible.

Not draining

Blocked drain line, failed drain pump or sump debris. Common on high-throughput sites — we clear, test and replace as needed.

Not filling / no rinse

Fill valve, rinse pump, water-supply or pressure faults stopping the cycle completing or leaving glasses unrinsed.

Wash arms not spinning

Blocked jets, scale build-up or bearing wear stopping the wash and rinse arms turning. Descale and component replacement.

Door & interlock faults

Machine won't start, or stops mid-cycle, due to door switch or interlock failure. Diagnosed and repaired same visit where parts allow.

Control & cycle faults

Control board failure, sensor faults or cycles that won't complete. Board-level diagnosis and replacement.

Why Kent kitchens choose us for Maidaid

A dead warewasher stops service. We treat it as the emergency it is.

1

Same working day for emergencies

Engineers based in Deal and Dover, covering the whole of Kent. No clean crockery means no service — we prioritise warewasher breakdowns accordingly.

2

Vans stocked for first-visit fixes

Common Maidaid pumps, elements, valves and seals carried as standard, so most faults are resolved on the first visit. Specialist parts sourced same working day.

3

Triple-ISO accredited

The only ISO 9001, 14001 and 45001 certified catering equipment service business in Kent. Procurement-grade assurance for hotels, schools and public-sector kitchens.

SERVICE AGREEMENTS

Keep your Maidaid running — not waiting for a breakdown

Warewashers fail under load. A planned service agreement catches element wear, pump fatigue, scale build-up and door-interlock issues before they take a machine out mid-service.

Service agreement holders get priority dispatch with a defined SLA. Fixed annual cost, predictable budget line, kit that doesn't surprise you on a Saturday night.

See service agreement options Call 01304 873469

What an agreement includes

  • Scheduled preventative maintenance visits
  • Descaling and water-treatment checks
  • Priority dispatch with defined SLA
  • Wash/rinse pump and element inspection
  • Door, seal and interlock checks
  • Discounted parts and fixed call-out rates
  • Compliance records ready for EHO and auditors

We service the rest of the kitchen too

Maidaid is one of many brands our engineers cover across Kent. Whatever else is in your kitchen, we can keep it running.

Rational Foster Hoshizaki Falcon All brands we service

Maidaid repair — frequently asked questions

Do you repair both Maidaid dishwashers and glasswashers?
Yes. As an authorised Maidaid service partner, our manufacturer-trained engineers cover the full Maidaid range — Halcyon undercounter and hood dishwashers, Amika rack-conveyor and flight machines, Evolution glasswashers and the D-series. Pass-through, undercounter and conveyor types all covered.
How quickly can you attend a Maidaid breakdown in Kent?
Same working day for emergencies. With engineers based in Deal and Dover we cover the whole of Kent, and a dead warewasher is treated as an emergency. Service-agreement holders get priority dispatch with a defined SLA.
What does a Maidaid call-out cost?
Call-out is charged at our standard rate plus parts; we confirm the charge basis before we attend so there are no surprises. Service-agreement holders benefit from fixed call-out rates and discounted parts.
Do you carry Maidaid parts?
Common Maidaid pumps, heating elements, valves, seals and door components are carried on the vans, so most faults are fixed on the first visit. Specialist parts are sourced same working day through our supply relationships.
Which areas of Kent do you cover for Maidaid repairs?
The whole of Kent — engineers based in Deal and Dover covering Folkestone, Canterbury, Maidstone, Ashford, Whitstable, Margate, Faversham, Tonbridge & Tunbridge Wells and everywhere between.
Can you put our Maidaid on a service agreement?
Yes. A planned agreement covers scheduled maintenance, descaling, pump and element inspection, and priority dispatch — keeping the machine reliable and your compliance records audit-ready.

MAIDAID REPAIR · KENT

Maidaid down? Get an engineer moving.

Same working day attendance for emergencies across the whole of Kent. Engineers based in Deal and Dover, vans stocked for first-visit fixes.

📞 Call 01304 873469 Book an engineer

Triple-ISO certified · Gas Safe · Refcom · WIAPS — the only ISO 9001/14001/45001 catering equipment service business in Kent.