Catering equipment brands · Kent
The brands we repair across Kent
Manufacturer-trained engineers for Rational, Foster, Hoshizaki, Falcon, Blue Seal, Maidaid and Scotsman. We carry parts for the brands you run and fix the fault on site.
The only triple-ISO accredited catering equipment service business in Kent (9001, 14001, 45001). Gas Safe, Refcom and WIAPS registered. Same working day for emergencies.
ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.
Triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.
£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.
Brands we service
Manufacturer-trained engineers, brand parts on the van, fault fixed on site wherever the part allows. Tap a brand for the faults we fix and how fast we attend.
Rational
Manufacturer-trained on Rational combi ovens. SCC, iCombi and iVario faults, error codes, descaling and care-system issues.
Rational repairs →Foster
Manufacturer-trained on Foster refrigeration. Cabinets, prep counters and blast chillers, F-Gas regulated.
Foster repairs →Hoshizaki
Manufacturer-trained on Hoshizaki ice machines and refrigeration. Low-ice faults, water and harvest issues.
Hoshizaki repairs →Falcon
Manufacturer-trained on Falcon cooking. Ranges, fryers, ovens and Dominator units. Gas Safe registered.
Falcon repairs →Blue Seal
Authorised Blue Seal service partner, Gas Safe registered. Evolution series ovens, ranges and fryers.
Blue Seal repairs →Maidaid
Authorised Maidaid service partner. Warewashers and glasswashers, drainage, dosing and wash-cycle faults.
Maidaid repairs →Scotsman
Factory-trained on Scotsman ice machines. Cube, flake and nugget systems, scale, water and harvest faults.
Scotsman repairs →How we work
Trained on the brands you run
Manufacturer-trained and authorised across the brands above. Engineers who know the kit, not generalists working it out on your floor.
Brand parts on the van
Common parts carried for the brands we cover, so a high proportion of faults are fixed first visit. Manufacturer parts fitted, not cheaper substitutes.
Kent engineers, on site fast
Engineers based in SE Kent covering the whole county. Same working day for emergencies, priority dispatch for service agreement holders.
Get to the front of the queue
Stop reacting to breakdowns
Agreement holders get priority over standard call-outs. When equipment fails, our engineers attend agreement calls first — and agreement holders are attended within 24 working hours in 90% of cases.
The Advantage Service Agreement covers a structured annual service, gas soundness testing and a written equipment-condition report, plus an automatic 10% discount on labour and parts for every Advantage engineer call-out.
What an agreement includes
- Scheduled preventative maintenance visits
- Gas safety checks and certificates
- F-gas compliance checks and paperwork
- Priority over standard call-outs
- 10% off labour and parts on call-outs
- Equipment-condition report for EHO and auditors
- Coverage across east and central Kent
Common questions
Are your engineers manufacturer-trained?
Yes. Our engineers are manufacturer-trained across Rational, Foster, Hoshizaki and Falcon, and we are an authorised service partner for Blue Seal and Maidaid. Scotsman engineers are factory-trained.
Do you carry parts for these brands?
Engineers carry common parts for the brands we cover, so a high proportion of faults are fixed on the first visit. Where a part has to be ordered, we fit manufacturer parts, not cheaper substitutes.
Can you service equipment still under manufacturer warranty?
In many cases yes. For Blue Seal and Maidaid we are an authorised service partner, so warranty work can be handled directly. For other brands, contact us with the model and we will confirm.
Which brand do I choose if mine is not listed?
The seven brands shown are the ones we are trained on, but our engineers work across most commercial catering equipment. Call 01304 873469 with the make and model and we will confirm cover.
How quickly can you attend?
Same working day for emergencies across Kent. Service agreement holders get priority dispatch with a defined SLA. Weekend emergency cover is available.
Many other brands too
The seven above are the brands we are formally trained or authorised on, but our engineers work across most commercial catering equipment in Kent. We are regularly on these makes across hotels, restaurants, gastropubs, schools and public sector kitchens:
Equipment not on this page? Call 01304 873469 with the make and model. Almost always, the answer is yes.
Kent · Same working day for emergencies
Got a branded unit down? Talk to a Kent engineer now
Manufacturer-trained on the brands you run. Engineers based in SE Kent, covering the whole county.