Catering equipment brands · Kent
The brands we repair across Kent
Manufacturer-trained engineers for Rational, Foster, Hoshizaki, Falcon, Blue Seal, Maidaid and Scotsman. We carry parts for the brands you run and fix the fault on site.
The only triple-ISO accredited catering equipment service business in Kent (9001, 14001, 45001). Gas Safe, Refcom and WIAPS registered. Same working day for emergencies.
ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.
Triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.
£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.
Brands we service
Manufacturer-trained engineers, brand parts on the van, fault fixed on site wherever the part allows. Grouped by equipment type, so you can go straight to the faults we fix and how fast we attend.
Cooking
Rational
Combi ovens. SCC, iCombi and iVario faults, error codes, descaling and care-system issues.
Rational repairs →
Falcon
Ranges, fryers, ovens and Dominator units. Gas Safe registered.
Falcon repairs →
Blue Seal
Evolution series ovens, ranges and fryers. Authorised service partner, Gas Safe registered.
Blue Seal repairs →
Lincat
Counter-top cooking, fryers, griddles, water boilers and Opus heavy-duty ranges.
Lincat repairs →
Convotherm
Combi ovens. easyTouch and easyDial controls, boiler, door and steam faults.
Convotherm repairs →
UNOX
ChefTop and BakerTop combi ovens. Control, heating, humidity and cleaning faults.
UNOX repairs →
Merrychef
High-speed ovens. eikon and conneX faults, magnetron, fan and touchscreen issues.
Merrychef repairs →
TurboChef
Rapid-cook ovens. Bullet, Sota and Tornado, magnetron, blower and control-board faults.
TurboChef repairs →
Parry
Bains marie, griddles, fryers, hot cupboards and pie cabinets. Gas and electric.
Parry repairs →Refrigeration & ice
Foster
Cabinets, prep counters and blast chillers. F-Gas regulated.
Foster repairs →
Williams
Cabinets, prep counters, blast chillers and coldrooms. F-Gas regulated.
Williams repairs →
Hoshizaki
Ice machines and refrigeration. Low-ice faults, water and harvest issues.
Hoshizaki repairs →
Polar
Refrigeration and cooking. Cabinets, prep counters, display fridges and freezers.
Polar repairs →
True Refrigeration
Undercounter, prep counters and display refrigeration. F-Gas regulated.
True repairs →
Gram Commercial
Cabinets, undercounters and coldrooms. Energy-efficient refrigeration, F-Gas regulated.
Gram repairs →
Tefcold
Display, bottle coolers, cabinets and freezers. F-Gas regulated.
Tefcold repairs →
Adande
Drawer refrigeration. Holding-temperature, seal and control faults.
Adande repairs →
Scotsman
Ice machines. Cube, flake and nugget systems, scale, water and harvest faults.
Scotsman repairs →
IMC
Bottle-coolers, ice and waste systems. Control and refrigeration faults.
IMC repairs →Warewashing
Winterhalter
Passthrough, undercounter and utensil washers. Dosing, drainage and wash-cycle faults.
Winterhalter repairs →
Hobart
Warewashers, dishwashers and glasswashers. Dosing, drainage and control faults.
Hobart repairs →
Maidaid
Warewashers and glasswashers. Drainage, dosing and wash-cycle faults.
Maidaid repairs →
Classeq
Undercounter and passthrough dishwashers and glasswashers. Dosing and drainage faults.
Classeq repairs →Food preparation
Robot Coupe
Food processors, stick blenders and veg-prep. Motor, blade-drive and control faults.
Robot Coupe repairs →
Sammic
Vac-pac, food processors, dishwashers and prep equipment. Motor and seal faults.
Sammic repairs →
Metcalfe
Mixers, slicers and veg-prep machines. Motor, drive and safety-switch faults.
Metcalfe repairs →
Valentine Fryers
Electric fryers and pasta cookers. Element, thermostat and control faults.
Valentine repairs →
Electrolux Professional
Cooking, refrigeration, warewashing and prep. Broad commercial range serviced.
Electrolux repairs →How we work
Trained on the brands you run
Manufacturer-trained and authorised across the brands above. Engineers who know the kit, not generalists working it out on your floor.
Brand parts on the van
Common parts carried for the brands we cover, so a high proportion of faults are fixed first visit. Manufacturer parts fitted, not cheaper substitutes.
Kent engineers, on site fast
Engineers based in SE Kent covering the whole county. Same working day for emergencies, priority dispatch for service agreement holders.
Get to the front of the queue
Stop reacting to breakdowns
Agreement holders get priority over standard call-outs. When equipment fails, our engineers attend agreement calls first — and agreement holders are attended within 24 working hours in 90% of cases.
The Advantage Service Agreement covers a structured annual service, gas soundness testing and a written equipment-condition report, plus an automatic 10% discount on labour and parts for every Advantage engineer call-out.
What an agreement includes
- Scheduled preventative maintenance visits
- Gas safety checks and certificates
- F-gas compliance checks and paperwork
- Priority over standard call-outs
- 10% off labour and parts on call-outs
- Equipment-condition report for EHO and auditors
- Coverage across east and central Kent
Common questions
Are your engineers manufacturer-trained?
Yes. Our engineers are manufacturer-trained across Rational, Foster, Hoshizaki and Falcon, and we are an authorised service partner for Blue Seal and Maidaid. Scotsman engineers are factory-trained.
Do you carry parts for these brands?
Engineers carry common parts for the brands we cover, so a high proportion of faults are fixed on the first visit. Where a part has to be ordered, we fit manufacturer parts, not cheaper substitutes.
Can you service equipment still under manufacturer warranty?
In many cases yes. For Blue Seal and Maidaid we are an authorised service partner, so warranty work can be handled directly. For other brands, contact us with the model and we will confirm.
Which brand do I choose if mine is not listed?
The seven brands shown are the ones we are trained on, but our engineers work across most commercial catering equipment. Call 01304 873469 with the make and model and we will confirm cover.
How quickly can you attend?
Same working day for emergencies across Kent. Service agreement holders get priority dispatch with a defined SLA. Weekend emergency cover is available.
Don't see your make?
The brands above are the ones we cover most, but our engineers work across most commercial catering equipment in Kent. If your make is not listed, it is almost certainly one we service.
Equipment not on this page? Call 01304 873469 with the make and model. Almost always, the answer is yes.
Kent · Same working day for emergencies
Got a branded unit down? Talk to a Kent engineer now
Manufacturer-trained on the brands you run. Engineers based in SE Kent, covering the whole county.