Commercial Catering Equipment Repair in Faversham
Kent’s most accredited catering equipment service business — and the only one with triple-ISO certification.
Most Kent emergencies attended within 24 hours. Service agreement holders get priority dispatch.
Covering Faversham, Ospringe, Oare, Selling, Boughton-under-Blean, Boughton Street, Hernhill, Goodnestone, Graveney and the wider ME13.
Commercial Catering Equipment Repair in Faversham
Kent’s most accredited catering equipment service business — and the only one with triple-ISO certification.
Most Kent emergencies attended within 24 hours. Service agreement holders get priority dispatch.
8am–5pm, Monday to Friday · Folkestone-based · Covering all of Kent
Why operators in Faversham trust Advantage
ISO 9001 · ISO 14001 · ISO 45001
The only catering equipment service business in Kent certified to all three international standards — for quality, environmental and occupational health management.
Engineer accreditations
Gas Safe — Legally required to work on commercial gas equipment.
Refcom — Refrigerant handling and F-gas compliance.
WIAPS — Water regulations approved for plumbed equipment.
QEngineer — Manufacturer-trained engineering competence.
CEDA — Member of the Catering Equipment Distributors Association, the UK trade body for commercial catering equipment specialists.
Part of Advantage Catering Equipment — Kent’s commercial kitchen specialists for over 21 years.
Design · Install · Supply · Repair.
Catering Engineers Working in Faversham — From Engineers Based in Folkestone
Faversham’s hospitality scene punches above its weight for a town this size. Shepherd Neame anchors the town with the brewery and its tied estate, Macknades draws food-led crowds out to the edge of town, and the Creek-side independents and market-square kitchens run flat out through the season. Add Boughton and Faversham golf clubs, Towers School, and event caterers like Scott Anderson, and Faversham’s kitchens range from busy independents to heritage operators with no margin for downtime. Our engineers cover Faversham and the wider ME13 postcode on same-day or next-day attendance from our Folkestone base, with Deal and Dover routes giving us reliable reach into the town.
Operators we work with in Faversham
- Shepherd Neame — Britain’s oldest brewer, Faversham-headquartered, plus the tied estate
- Macknades Fine Foods — regional fine-food destination
- Towers School — secondary school catering
- Boughton Golf Club
- Faversham Golf Club
- Time & Tide
- The Quay — Creek-side venue
- Korean Cowgirl — multi-site, also covered in Canterbury
- Scott Anderson — wedding and event caterers
Client names listed with permission. Many of the operators we work with prefer to keep their service relationships private, particularly hotels and group operators — happy to share references on request.
Whatever’s broken, whoever’s brand it is — call us first.
What We Repair in Faversham Kitchens
Our engineers cover every category of commercial catering equipment, from front-line cooking to refrigeration and warewashing — all serviced to manufacturer standards by manufacturer-trained engineers.
Commercial Refrigeration
Walk-ins, cold rooms, fridges, freezers, blast chillers — F-gas compliant repairs and Refcom-certified refrigerant handling.
Combi & Convection Ovens
Rational, Convotherm, Falcon, Blue Seal — manufacturer-trained engineers with the right parts on the van.
Commercial Dishwashers & Glasswashers
Hobart, Winterhalter, Maidaid — drain, heat and pump faults diagnosed and fixed first time wherever possible.
Cooking Equipment
Ranges, fryers, griddles, grills, induction — Gas Safe certified for commercial gas work.
Ice Machines
Hoshizaki, Scotsman, Manitowoc — descale, repair, replace. Critical for bars, hotels and high-volume venues across Faversham.
Ventilation & Gas Interlock
Canopies, MUA, gas interlock systems — DW172 and DSEAR competent, including kitchen gas safety inspections.
Three reasons Faversham kitchens choose Advantage
More than just repair.
Advantage is the only Kent group covering kitchen design, installation, equipment supply and service under one roof. When something fails in your kitchen, we know your equipment because there’s a good chance we supplied or installed it. And when it’s time to replace, we’re already on hand.
Manufacturer-trained on every major brand.
Falcon, Foster, Tefcold, Hoshizaki, Rational, Blue Seal, Lincat, Hubbard, Scotsman, Maidaid — and many more. Our engineers know your equipment because they’ve been trained on it directly.
Triple-ISO certified. Fully accredited. CEDA member.
The only catering equipment service business in Kent certified to ISO 9001, 14001 and 45001. Gas Safe, Refcom, WIAPS and QEngineer registered. CEDA-member trade-body recognition. Procurement-ready, audit-ready, EHO-ready.
Manufacturer-Trained on the Brands You Rely On
Our engineers are trained directly by the manufacturers — meaning faster diagnosis, correct parts on the first visit wherever possible, and warranty-compliant repairs that protect your equipment’s lifespan.
Falcon · Foster · Tefcold · Hoshizaki · Rational · Blue Seal · Lincat · Hubbard · Scotsman · Maidaid
Don’t see your brand? We service many more — call 01304 873469 to check.
Trusted across Kent’s most demanding kitchens
Different sectors put different pressures on a kitchen. We understand them all.
Education
Towers School relies on consistent service-time delivery, day in, day out. We keep the kitchens running through term time, work around half-term and holiday windows for non-urgent work, and provide the documentation procurement teams and bursars expect.
Hospitality
Shepherd Neame’s tied estate and Faversham’s busier independent kitchens run flat out across the trading week. Same-day or next-day attendance keeps service moving, and the Folkestone base plus Deal and Dover routes give us reliable reach into Faversham and the wider ME13 patch.
Pubs & Restaurants
From Time & Tide and The Quay through to the Creek-side independents and Korean Cowgirl, Faversham’s restaurant and pub kitchens lose money fast when a fryer, combi or fridge goes down mid-service. We get an engineer in front of the equipment quickly, fix first-time wherever the parts allow, and keep operators trading.
Public Venues & Events
Boughton Golf Club, Faversham Golf Club and Scott Anderson Wedding & Event Caterers all run high-tempo kitchens around fixed events — tee-time service, weddings, function bookings. Service interruptions aren’t just lost covers, they’re reputational. We work around event diaries and prioritise pre-event servicing on the equipment that has to perform.
From Folkestone, across all of Kent
Advantage doesn’t just service Faversham. From our base on Shorncliffe Industrial Estate, our engineers cover the whole of Kent — including multi-site clients we look after across several towns:
- Shepherd Neame — brewery and tied estate across Kent
- Korean Cowgirl — Faversham and Canterbury
If you operate multiple Kent kitchens, we can cover them all under a single service agreement — with a single point of contact and consistent engineers across sites.
Get to the front of the queue.
Service agreement holders get priority dispatch. When equipment fails, our engineers attend agreement calls first.
Agreements include scheduled preventative maintenance, gas safety checks, F-gas compliance and fixed call-out rates — protecting your kitchen, your stock and your inspection record. For multi-site operators, a single agreement can cover all your Kent kitchens.
Faversham Catering Equipment Repair — FAQ
How quickly can you attend a Faversham call-out?
Most Faversham emergencies are attended same-day or next-day. Our engineers run regular Deal and Dover routes that pull through Faversham reliably, and from our Folkestone base we’re roughly an hour out. Service agreement holders get priority dispatch ahead of standard call-outs. For a precise ETA, call 01304 873469.
What brands do you repair?
Faversham kitchens run a typical mix of Rational and Falcon on the cooking line, Foster and Tefcold for refrigeration, Hoshizaki and Scotsman for ice, Maidaid and Hobart for warewashing, plus Lincat, Blue Seal and Hubbard. Our engineers are manufacturer-trained across all of these. If you’re not sure we cover your specific equipment, call 01304 873469 — almost always, the answer is yes.
Are you Gas Safe registered?
Yes. Our engineers are Gas Safe registered for commercial gas work, Refcom certified for refrigerant and F-gas compliance, WIAPS registered for water regulations, and QEngineer accredited. We’re also CEDA members and the only catering equipment service business in Kent certified to ISO 9001, 14001 and 45001 — meaning quality, environmental and occupational health management to international standards.
How much does a call-out cost?
Standard call-out fees apply for non-agreement work, charged at our published commercial rate. Service agreement holders benefit from fixed call-out rates and discounted parts. Call 01304 873469 for current rates and a quote for your equipment.
Do you cover all of Faversham?
Yes — across the ME13 postcode and the surrounding villages. From the Creek and the market square through Preston Street and Court Street, out to Macknades and Boughton, and across to Ospringe, Oare, Selling and Boughton-under-Blean. We also reach the neighbouring towns of Whitstable, Canterbury and Sittingbourne on the same engineer routes.
Do you service Shepherd Neame’s tied estate?
Yes. We service catering equipment at Shepherd Neame’s Faversham operation and pubs across the tied estate. Multi-site brewery estates need consistent engineers, fast turnaround and proper documentation across every venue — exactly the model we’re built for, and a reason group operators choose Advantage over single-site engineers.
Need a catering engineer in Faversham?
Call us on 01304 873469, 8am to 5pm Monday to Friday — or book an engineer online and we’ll come back to you the same working day.