COMMERCIAL ICE MACHINE REPAIR · KENT

Scotsman Repair Kent

Scotsman commercial ice machines are a staple of Kent's bars, hotels and restaurants — modular ice makers, undercounter cubers and gourmet ice machines built for the hospitality sector. When a Scotsman stops, the bar stops. Our Refcom F-Gas registered engineers repair the full Scotsman range across Kent.

Additionally, Same working day attendance for emergencies. Service-agreement holders get priority dispatch with a defined SLA.

📞 Call 01304 873469 Book an engineer

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Furthermore, triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.

Common Scotsman faults we fix

Scotsman ice machines are reliable but scale, condenser blockage and refrigerant loss catch up with any machine in Kent. Our Refcom F-Gas engineers cover Scotsman modular, undercounter and gourmet ice machines across Kent.

Not making ice

Refrigerant fault, water supply issue, scale build-up or harvest cycle failure on Scotsman ice machines. F-Gas registered diagnosis.

Low ice output

Scotsman output reducing over time is usually condenser blockage, scale on the evaporator or refrigerant loss. Restored to full output on site.

Ice quality issues

Wet, cloudy or malformed ice indicating water temperature, refrigerant or harvest cycle faults across the Scotsman range.

Compressor & refrigerant faults

Full refrigeration-circuit work by Refcom F-Gas registered engineers. Leak testing, recovery and recharge with full compliance records.

Water supply faults

Scotsman water inlet valve, float switch and water distribution tube faults causing ice production failure.

Scale & descaling

Hard Kent water causes scale on Scotsman evaporator plates. Full descale, water hardness check and preventative advice.

We service the rest of the kitchen too

Scotsman is one of many brands our engineers cover across Kent.

Hoshizaki Foster Williams Rational Maidaid All brands we service

Get to the front of the queue

Stop reacting to breakdowns

Agreement holders get priority over standard call-outs. Scotsman planned maintenance includes descaling, condenser cleaning and F-Gas checks — preventing the most common ice machine failures before they stop service.

See The Advantage Service Agreement Call 01304 873469

What an agreement includes

Scheduled descaling and condenser clean
F-Gas leak testing and compliance records
Priority over standard call-outs
10% off labour and parts on call-outs
Equipment-condition report for EHO and auditors

Scotsman repair — frequently asked questions

Which Scotsman models do you repair?

Scotsman modular ice makers, undercounter cubers, gourmet ice machines, flake ice machines and nugget ice machines. The full Scotsman commercial ice machine range.

How quickly can you attend a Scotsman breakdown?

Same working day for emergencies across Kent. Service-agreement holders get priority dispatch with a defined SLA. Call 01304 873469.

Are you F-Gas registered for Scotsman ice machine work?

Yes. Refcom F-Gas certificated for full commercial refrigeration work — leak testing, recovery and recharge with full compliance records under EU 517/2014.

Can Scotsman equipment be on a service agreement?

Yes. Scotsman ice machines can be included in an Advantage service agreement giving priority dispatch, planned descaling and F-Gas compliance records.

Which areas of Kent do you cover?

The whole of Kent — Folkestone, Dover, Canterbury, Ashford, Maidstone, Tonbridge, Faversham, Margate, Whitstable and everywhere between.

SCOTSMAN REPAIR · KENT

Scotsman down? Get an engineer moving.

Same working day attendance for emergencies across Kent. Refcom F-Gas registered engineers based in SE Kent, vans stocked for first-visit fixes on the Scotsman range.