Commercial catering equipment repair · Restaurants & Cafes

Catering equipment repair for Kent restaurants and cafes.

Trusted by NH44, Macknade Fine Foods, The Coffee Club, The Roadhouse Diner, Mote Park Cafe and Korean Cowgirl. When a kitchen fails mid-service, you need an engineer — not a voicemail.

Same-day attendance for emergencies. Service agreement holders get priority dispatch. Triple-ISO certified — the only catering equipment service business in Kent with ISO 9001, 14001 and 45001.

8am–5pm Mon–Fri · Engineers across Kent · Same-day attendance for emergencies · Service agreement holders get priority dispatch

  • 90%+

    First-time fix

  • 90%+

    Same-day attendance
    in our core zone

  • 5,000+

    Engineer call-outs a year
    across Kent

Based on engineer call-outs across our east and central Kent core zone. First-time fix excludes jobs requiring specialist parts to be ordered.

Why Kent operators trust Advantage

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

Gas Safe Register
CEDA
Refcom
WIAPS
QEngineer
ISO 9001
ISO 45001
ISO 14001

£5m public liability cover · Gas Safe registered · Refcom F-Gas certificated · WIAPS approved

Why restaurants need a different kind of engineer

A restaurant kitchen at full service has no spare margin

When a fryer fails on a Friday night or the walk-in drops temperature on a Saturday morning, the kitchen can’t wait until Monday. Restaurants and cafes need engineers who respond fast, carry the right parts and fix first time.

Mid-service breakdowns cost covers

A failed combi or a cold fridge doesn’t just affect tonight — it affects the review, the rebooking and the reputation. Fast engineer attendance protects more than the equipment.

EHO compliance can’t wait

A failed fridge with temperature records out of range is an EHO problem. Our ISO 9001-certified service produces the documentation — temperature logs, gas certificates, equipment-condition reports — that keeps you compliant.

Food producers need reliability

For operators like Macknade Fine Foods, equipment reliability is part of the product offer. Refrigeration and cooking equipment that performs consistently isn’t optional — it’s the operation.

Kent restaurants & cafes we look after

The restaurant and cafe kitchens we service across Kent

NH44 — restaurant operation in the Kent countryside. Macknade Fine Foods — award-winning food hall and cafe with a significant in-house food production operation. The Coffee Club — cafe operation across the region. The Roadhouse Diner — American-style diner with a high-output kitchen. Mote Park Cafe — park cafe serving Maidstone’s busiest public open space. Korean Cowgirl — distinctive Korean-fusion restaurant concept with demanding kitchen requirements.

Plus other Kent restaurants and cafes we don’t list publicly out of respect for client privacy. Operating businesses are mentioned with permission.

What we repair

Every piece of equipment in your restaurant kitchen

From the combi ovens and fryers at the heart of service to the refrigeration keeping your prep safe — manufacturer-trained engineers, right parts on the van.

Commercial Refrigeration

Walk-ins, cold rooms, fridges, freezers, blast chillers — F-gas compliant repairs and Refcom-certified refrigerant handling.

Refrigeration repair →

Combi & Convection Ovens

Rational, Convotherm, Falcon, Blue Seal — manufacturer-trained engineers, right parts on the van.

Oven repair →

Dishwashers & Glasswashers

Hobart, Winterhalter, Maidaid — drain, heat and pump faults fixed first time wherever possible.

Warewashing repair →

Cooking Equipment

Ranges, fryers, griddles, grills, induction — Gas Safe certified for commercial gas work.

Cooking equipment repair →

Ice Machines

Hoshizaki, Scotsman, Manitowoc, Maidaid — descale, repair, replace. Essential for bar and service.

Ice machine repair →

Ventilation & Gas Interlock

Canopies, MUA, gas interlock systems — DW172 and DSEAR competent, full certification.

Ventilation repair →

Get to the front of the queue

Stop reacting to breakdowns

Agreement holders get priority over standard call-outs. Attended within 24 working hours in 90% of cases. For a restaurant trading six or seven days a week, a service agreement is the most cost-effective insurance you can buy.

Planned maintenance, gas certificates, F-gas paperwork and equipment-condition reports included. Plus 10% off labour and parts on every call-out.

What an agreement includes

  • Scheduled preventative maintenance
  • Gas safety checks and certificates
  • F-gas compliance checks and paperwork
  • Priority over standard call-outs
  • 10% off labour and parts
  • Equipment-condition report for auditors

Restaurant catering equipment repair — FAQ

The questions Kent restaurant and cafe operators ask before they pick up the phone.

Can you attend the same day if we have a breakdown mid-service?

For east Kent restaurants, same-day attendance on most emergency call-outs. Service agreement holders get priority dispatch with a defined 24-hour SLA. Call before 10am and we aim to attend the same working day wherever possible.

Do you work on gas equipment?

Yes. Our engineers are Gas Safe registered for commercial gas work, covering ranges, fryers, griddles, grills and gas interlock systems. We issue gas safety certificates on every gas visit.

What brands do you repair?

Rational, Falcon, Foster, Hoshizaki, Blue Seal, Lincat, Hubbard, Scotsman, Maidaid, Tefcold and many more. Our engineers are manufacturer-trained, meaning faster diagnosis and correct parts on the first visit wherever possible.

Is a service agreement worth it for a small restaurant?

Usually yes. A service agreement gives you priority call-out response, planned maintenance that prevents failures, and 10% off labour and parts on every visit. For a restaurant trading six days a week, the priority response alone is worth the cost of the agreement when something fails on a Friday.

Are you accredited?

Yes. Gas Safe registered, Refcom certified, WIAPS registered, QEngineer accredited and CEDA members. The only catering equipment service business in Kent certified to ISO 9001, 14001 and 45001.

Equipment down?

Talk to a Kent restaurant catering engineer now.

Same-day attendance for emergencies. Service agreement holders get priority dispatch with a defined SLA. 8am–5pm Mon–Fri. Out of hours, leave a message and we’ll respond.

Triple-ISO certified · Gas Safe · Refcom · WIAPS · CEDA member · Covering all of Kent