Advantage Catering Equipment Repair

COMMERCIAL FOOD PREPARATION EQUIPMENT REPAIR · KENT

Metcalfe Catering Equipment Repair Kent

Metcalfe is a well-established UK brand producing commercial slicers, food processors, can openers and food preparation equipment widely used in Kent's schools, hospitals, pub kitchens and catering operations. Our engineers repair the full Metcalfe range across Kent.

Additionally, Same working day attendance for emergencies. Service-agreement holders get priority dispatch with a defined SLA.

📞 Call 01304 873469 Book an engineer

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Furthermore, triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

Gas Safe Register — Advantage Catering Equipment Repair is Gas Safe registered for commercial catering gas work in Kent
CEDA member — Catering Equipment Distributors Association, UK trade body for commercial catering equipment specialists
Refcom F-Gas certificated — Advantage is registered for commercial refrigeration F-Gas work under EU 517/2014
WIAPS approved — Water Industry Approved Plumbers Scheme, certified for commercial water connections
Register of Qualified Engineers — Advantage engineers are individually accredited for commercial catering equipment service
ISO 9001 certified by ISOQAR — quality management system certification for Advantage Catering Equipment Repair
ISO 45001 certified by ISOQAR — occupational health and safety management certification for Advantage Catering Equipment Repair
ISO 14001 certified by ISOQAR — environmental management system certification for Advantage Catering Equipment Repair

£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.

Common Metcalfe faults we fix

Metcalfe slicers, food processors and food preparation equipment across Kent's schools, hospitals and catering operations. Our engineers cover the full Metcalfe commercial range.

Slicer motor failure

Metcalfe slicer motor burnout, intermittent running or failure to start. Diagnosed and repaired with full safety interlock checks.

Blade & drive faults

Blade bearing wear, drive belt failure and gear drive issues on Metcalfe slicers. Parts sourced and fitted on site.

Safety interlock faults

Safety interlock failure preventing Metcalfe slicer from operating. Critical fault — always diagnosed and tested before sign-off.

Food processor faults

Metcalfe bowl processor motor failure, lid switch fault and drive coupling wear. Repaired and safety-tested on site.

Control & switch faults

On/off switch failure, control board fault and speed control issues across the Metcalfe food preparation range.

General electrical faults

Wiring faults, capacitor failure and general electrical issues across Metcalfe commercial food preparation equipment.

Why Kent kitchens choose us for Metcalfe

1

Food prep specialists

Our engineers service commercial slicers and food preparation equipment across the Metcalfe range with full safety interlock testing.

2

Same working day for emergencies

Engineers based in SE Kent covering the whole county. Metcalfe equipment is generally straightforward to diagnose and repair on site.

3

Triple-ISO accredited

ISO 9001, 14001 and 45001 — the only catering equipment service business in Kent with all three.

We service the rest of the kitchen too

Metcalfe is one of many brands our engineers cover across Kent.

Robot Coupe Sammic Hobart Lincat Rational All brands we service

Get to the front of the queue

Stop reacting to breakdowns

Agreement holders get priority over standard call-outs. Metcalfe food preparation equipment can be covered alongside cooking and refrigeration under one Advantage service agreement.

See The Advantage Service Agreement Call 01304 873469

What an agreement includes

  • Scheduled preventative maintenance
  • Safety interlock and blade inspection
  • Priority over standard call-outs
  • 10% off labour and parts on call-outs
  • Equipment-condition report for auditors

Metcalfe repair — frequently asked questions

Which Metcalfe equipment do you repair?

Metcalfe commercial slicers (SP Series, E Series), bowl choppers, food processors, vegetable preparation machines and countertop food preparation equipment. The full Metcalfe commercial range.

How quickly can you attend a Metcalfe breakdown?

Same working day for emergencies across Kent. Call 01304 873469.

Are Metcalfe slicer repairs safe to carry out on site?

Yes. All Metcalfe slicer repairs include full safety interlock testing and functional checks before sign-off.

Can Metcalfe equipment be on a service agreement?

Yes. Metcalfe food preparation equipment can be included under one Advantage service agreement alongside other kitchen equipment.

Which areas of Kent do you cover?

The whole of Kent — Folkestone, Dover, Canterbury, Ashford, Maidstone, Tonbridge, Faversham, Margate, Whitstable and everywhere between.

METCALFE REPAIR · KENT

Metcalfe equipment down? Get an engineer moving.

Same working day attendance for emergencies across Kent. Engineers covering the full Metcalfe commercial food preparation range.

📞 Call 01304 873469 Book an engineer

Triple-ISO certified · Gas Safe · Refcom F-Gas · WIAPS — the only ISO 9001/14001/45001 catering equipment service business in Kent.