PRIME COOKING EQUIPMENT REPAIR · KENT

Falcon Repair Kent

Falcon prime cooking is the backbone of Kent's heavy-duty kitchens — and when a solid top, range or fryer goes down, the pass goes with it. Our Falcon-trained, Gas Safe registered engineers service the Dominator Plus, G3000, Chieftain and wider Falcon line across Kent, based in SE Kent.

Same working day attendance for emergencies. Service-agreement holders get priority dispatch with a defined SLA.

📞 Call 01304 873469 Book an engineer

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

Gas Safe Register — Advantage Catering Equipment Repair is Gas Safe registered for commercial catering gas work in Kent

CEDA member — Catering Equipment Distributors Association, UK trade body for commercial catering equipment specialists

Refcom F-Gas certificated — Advantage is registered for commercial refrigeration F-Gas work under EU 517/2014

WIAPS approved — Water Industry Approved Plumbers Scheme, certified for commercial water connections

ISO 9001 certified by ISOQAR — quality management system certification for Advantage Catering Equipment Repair

ISO 45001 certified by ISOQAR — occupational health and safety management certification for Advantage Catering Equipment Repair

ISO 14001 certified by ISOQAR — environmental management system certification for Advantage Catering Equipment Repair

£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.

Common Falcon faults we fix

Falcon prime cooking is built to take punishment — but heavy daily commercial use eventually finds the weak points. Our Falcon-trained, Gas Safe registered engineers cover the Dominator Plus, G3000, Chieftain, Original Dominator and Falcon fryer ranges.

Burner won't ignite

Pilot light failure, ignition fault, gas valve issue, thermocouple failure or blocked burner. Gas Safe registered diagnosis and repair.

Uneven heat / solid-top hot spots

Typically a burner adjustment or gas pressure issue on solid tops — recalibrated and tested to spec.

Oven not heating

Element failure on electric range ovens; gas valve or thermostat fault on gas. Diagnosed and repaired on site where possible.

Fryer temperature problems

Element fault, thermostat calibration or control valve issue across single, twin, free-standing and modular Falcon fryers.

Gas safety device tripping

Gas pressure, ventilation or interlock faults shutting equipment down. Gas Safe registered fault tracing and certified repair.

Salamander, bratt pan & door faults

Salamander element/thermostat faults, bratt pan tilt-mechanism wear and hydraulic faults, oven door/hinge/seal wear after heavy use.

Why Kent kitchens choose us for Falcon

Prime cooking down stops the whole kitchen. We treat it as the emergency it is.

1

Falcon-trained & Gas Safe registered

Manufacturer-trained on Falcon and Gas Safe registered for commercial gas cooking — ignition, gas valve and safety-device work done to the regulation, tested and certified.

2

Same working day for emergencies

Engineers based in SE Kent, covering the whole of Kent. A dead range mid-service is treated as the priority it is.

3

Triple-ISO accredited

The only ISO 9001, 14001 and 45001 certified catering equipment service business in Kent. Procurement-grade assurance for schools, hospitals, hotels and public-sector kitchens.

We service the rest of the kitchen too

Falcon is one of many brands our engineers cover across Kent. Whatever else is in your kitchen, we can keep it running.

Rational Foster Hoshizaki Maidaid Blue Seal Scotsman All brands we service

Get to the front of the queue

Stop reacting to breakdowns

Agreement holders get priority over standard call-outs. When equipment fails, our engineers attend agreement calls first — and agreement holders are attended within 24 working hours in 90% of cases.

The Advantage Service Agreement covers a structured annual service, gas soundness testing and a written equipment-condition report, plus an automatic 10% discount on labour and parts for every Advantage engineer call-out.

See The Advantage Service Agreement Call 01304 873469

What an agreement includes

Scheduled preventative maintenance visits
Gas safety checks and certificates
F-gas compliance checks and paperwork
Priority over standard call-outs
10% off labour and parts on call-outs
Equipment-condition report for EHO and auditors
Coverage across east and central Kent

Falcon repair — frequently asked questions

Are your engineers Falcon-trained?

Yes. Our engineers are manufacturer-trained on Falcon and Gas Safe registered, covering the Dominator Plus, G3000, Chieftain, Original Dominator and Falcon fryer ranges.

How quickly can you attend a Falcon breakdown in Kent?

Same working day for emergencies wherever possible — engineers based in SE Kent cover the whole of Kent, and a dead range mid-service is treated as an emergency. Service-agreement holders get priority dispatch with a defined SLA.

Are you Gas Safe registered for Falcon gas cooking equipment?

Yes. We're Gas Safe registered for commercial catering gas work — burner, ignition, gas valve and safety-device faults diagnosed, repaired, tested and certified to the regulation.

Which Falcon ranges do you service?

Dominator Plus, G3000 prime cooking, Chieftain heavy-duty/institutional, the Original Dominator legacy range, the full Falcon fryer line, plus grills, salamanders, bratt pans and pasta cookers. If it's Falcon, we service it.

Which areas of Kent do you cover for Falcon repairs?

The whole of Kent — engineers based in SE Kent covering Folkestone, Canterbury, Maidstone, Ashford, Whitstable, Margate, Faversham, Tonbridge & Tunbridge Wells and everywhere between.

Can you put our Falcon on a service agreement?

Yes. A planned agreement covers scheduled maintenance, planned gas servicing and safety certificates, burner and gas-valve inspection, safety-device testing and priority dispatch — keeping equipment safe and your compliance records audit-ready.

FALCON REPAIR · KENT

Falcon down? Get an engineer moving.

Same working day attendance for emergencies across the whole of Kent. Falcon-trained, Gas Safe registered engineers based in SE Kent, vans stocked for first-visit fixes.