Advantage Catering Equipment Repair

COMMERCIAL REFRIGERATION REPAIR · KENT

True Refrigeration Repair Kent

True Refrigeration is one of the world's leading commercial refrigeration brands — their upright cabinets, undercounter units and prep counters are a fixture in Kent's best-run kitchens. Built tough, but when a True goes down temperature compliance goes with it. Our Refcom F-Gas registered engineers repair the full True Refrigeration range across Kent.

Additionally, Same working day attendance for emergencies. Service-agreement holders get priority dispatch with a defined SLA.

📞 Call 01304 873469 Book an engineer

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Furthermore, triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

Gas Safe Register — Advantage Catering Equipment Repair is Gas Safe registered for commercial catering gas work in Kent
CEDA member — Catering Equipment Distributors Association, UK trade body for commercial catering equipment specialists
Refcom F-Gas certificated — Advantage is registered for commercial refrigeration F-Gas work under EU 517/2014
WIAPS approved — Water Industry Approved Plumbers Scheme, certified for commercial water connections
Register of Qualified Engineers — Advantage engineers are individually accredited for commercial catering equipment service
ISO 9001 certified by ISOQAR — quality management system certification for Advantage Catering Equipment Repair
ISO 45001 certified by ISOQAR — occupational health and safety management certification for Advantage Catering Equipment Repair
ISO 14001 certified by ISOQAR — environmental management system certification for Advantage Catering Equipment Repair

£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.

Common True Refrigeration faults we fix

True cabinets, undercounters, sandwich prep units and display fridges. Our Refcom F-Gas registered engineers cover the full True Refrigeration commercial range across Kent.

Not cooling

Compressor failure, refrigerant leak or condenser fault causing temperature rise above safe limits. F-Gas registered diagnosis and repair.

Icing up

Defrost heater failure, thermostat fault or door seal issue causing ice build-up on True evaporators and airflow blockage.

Compressor faults

True uses high-quality compressors but they do fail. Compressor diagnosis, refrigerant reclaim and replacement with full F-Gas records.

Door seal & gasket failure

True cabinet door seals wear and allow warm air ingress. Replacement gaskets sourced and fitted to restore temperature integrity.

Fan motor faults

Evaporator and condenser fan motor failure on True upright and undercounter units. Diagnosed and replaced on site.

Temperature control faults

Thermostat, temperature controller and probe failures causing inaccurate temperature readings or on/off cycling issues.

Why Kent kitchens choose us for True Refrigeration

1

Refcom F-Gas certificated

All True refrigeration work by Refcom F-Gas certificated engineers. Full compliance records, refrigerant handling to regulation.

2

Same working day for emergencies

A True cabinet failure is a stock-loss clock running. Engineers based in SE Kent cover the whole county for same-day attendance.

3

Triple-ISO accredited

ISO 9001, 14001 and 45001 — the only catering equipment service business in Kent with all three.

We service the rest of the kitchen too

True Refrigeration is one of many brands our engineers cover across Kent.

Foster Hoshizaki Williams Scotsman Rational All brands we service

Get to the front of the queue

Stop reacting to breakdowns

Agreement holders get priority over standard call-outs. True Refrigeration planned maintenance includes condenser cleaning, F-Gas leak testing and door seal inspection.

See The Advantage Service Agreement Call 01304 873469

What an agreement includes

  • Condenser clean and refrigerant check
  • F-Gas leak test and compliance records
  • Door seal and gasket inspection
  • Priority over standard call-outs
  • 10% off labour and parts on call-outs

True Refrigeration repair — frequently asked questions

Which True Refrigeration models do you repair?

True upright cabinets (T series), undercounter units (TUC, TWT), sandwich and pizza prep counters (TSSU, TPP), display fridges and chef bases. The full True commercial refrigeration range.

How quickly can you attend a True Refrigeration breakdown?

Same working day for emergencies across Kent. Call 01304 873469.

Are you F-Gas registered for True refrigeration work?

Yes. All refrigerant handling is carried out by Refcom F-Gas certificated engineers with full compliance records provided.

Can True Refrigeration be on a service agreement?

Yes. True refrigeration can be included alongside cooking and warewashing equipment in one Advantage service agreement.

Which areas of Kent do you cover?

The whole of Kent — Folkestone, Dover, Canterbury, Ashford, Maidstone, Tonbridge, Faversham, Margate, Whitstable and everywhere between.

TRUE REFRIGERATION REPAIR · KENT

True cabinet down? Get an engineer moving.

Same working day attendance for emergencies across Kent. Refcom F-Gas certificated engineers covering the full True Refrigeration commercial range.

📞 Call 01304 873469 Book an engineer

Triple-ISO certified · Gas Safe · Refcom F-Gas · WIAPS — the only ISO 9001/14001/45001 catering equipment service business in Kent.