Advantage Catering Equipment Repair

COMBI OVEN REPAIR · KENT

Convotherm Repair Kent

Convotherm combi ovens are found in high-volume Kent kitchens — hotels, banqueting operations and contract caterers who need consistent, programmable results at scale. The Convotherm 4 and mini ranges are precision equipment. When they fail, production stops. Our Gas Safe registered engineers repair the full Convotherm range across Kent.

Additionally, Same working day attendance for emergencies. Service-agreement holders get priority dispatch with a defined SLA.

📞 Call 01304 873469 Book an engineer

ISO 9001, 14001 & 45001 certified — the only catering equipment service business in Kent with all three.

Furthermore, triple-accredited for quality, environment and safety management. Gas Safe registered. Refcom F-Gas certificated. WIAPS approved. Backed by 21+ years as Advantage Catering Equipment.

Gas Safe Register — Advantage Catering Equipment Repair is Gas Safe registered for commercial catering gas work in Kent
CEDA member — Catering Equipment Distributors Association, UK trade body for commercial catering equipment specialists
Refcom F-Gas certificated — Advantage is registered for commercial refrigeration F-Gas work under EU 517/2014
WIAPS approved — Water Industry Approved Plumbers Scheme, certified for commercial water connections
Register of Qualified Engineers — Advantage engineers are individually accredited for commercial catering equipment service
ISO 9001 certified by ISOQAR — quality management system certification for Advantage Catering Equipment Repair
ISO 45001 certified by ISOQAR — occupational health and safety management certification for Advantage Catering Equipment Repair
ISO 14001 certified by ISOQAR — environmental management system certification for Advantage Catering Equipment Repair

£5m public liability cover. Gas Safe registered. Refcom F-Gas certificated company. WIAPS approved.

Common Convotherm faults we fix

Convotherm 4, 4 easyTouch and mini ranges are sophisticated pieces of equipment. Our Gas Safe registered engineers cover fault diagnosis, parts replacement and planned maintenance across the Convotherm range in Kent.

Not heating

Burner failure, element fault, gas valve issue or heating control problem. Gas Safe registered for all Convotherm gas oven work.

Steam generation faults

Steam generator scale, element failure or water supply issue preventing steam cooking. Full diagnosis and descale service.

Error codes & controls

easyTouch and Advanced Closed System error codes, control board faults and display failures. Board-level diagnosis and repair.

Door seal & hinge faults

Door seal failure, steam leaks and hinge wear on Convotherm 4 and mini units. Replacement parts sourced and fitted.

Temperature probe faults

Core temperature probe and cavity sensor failures giving inaccurate readings or triggering error states.

Fan & motor faults

Convection fan motor failure affecting airflow, cook consistency and energy efficiency across the Convotherm range.

Why Kent kitchens choose us for Convotherm

1

Gas Safe registered

All Convotherm gas combi oven work carried out by Gas Safe registered engineers. Full gas soundness testing and certification on every visit.

2

Same working day for emergencies

A failed Convotherm in a hotel or banqueting kitchen is critical. Engineers based in SE Kent cover the whole county.

3

Triple-ISO accredited

ISO 9001, 14001 and 45001 — the only catering equipment service business in Kent with all three.

We service the rest of the kitchen too

Convotherm is one of many combi oven and cooking brands our engineers cover across Kent.

Rational Falcon Lincat Foster Hoshizaki All brands we service

Get to the front of the queue

Stop reacting to breakdowns

Agreement holders get priority over standard call-outs. Convotherm planned maintenance includes descaling, gas soundness and door seal inspection — preventing the most common faults before they stop a service.

See The Advantage Service Agreement Call 01304 873469

What an agreement includes

  • Scheduled preventative maintenance and descale
  • Gas safety checks and certificates
  • Door seal and probe inspection
  • Priority over standard call-outs
  • 10% off labour and parts on call-outs

Convotherm repair — frequently asked questions

Which Convotherm models do you repair?

Convotherm 4 easyTouch and easyDial, Convotherm 4 gas and electric, Convotherm mini, and older OEB/OES series. The full Convotherm commercial combi oven range.

How quickly can you attend a Convotherm breakdown?

Same working day for emergencies across Kent. Service-agreement holders get priority dispatch. Call 01304 873469.

Are you Gas Safe registered for Convotherm gas ovens?

Yes. All Convotherm gas combi oven work is carried out by Gas Safe registered engineers.

Can Convotherm equipment be on a service agreement?

Yes. Convotherm combi ovens can be included in an Advantage service agreement with planned maintenance, descaling and priority dispatch.

Which areas of Kent do you cover?

The whole of Kent — Folkestone, Dover, Canterbury, Ashford, Maidstone, Tonbridge, Faversham, Margate, Whitstable and everywhere between.

CONVOTHERM REPAIR · KENT

Convotherm down? Get an engineer moving.

Same working day attendance for emergencies across Kent. Gas Safe registered engineers covering the full Convotherm range.

📞 Call 01304 873469 Book an engineer

Triple-ISO certified · Gas Safe · Refcom F-Gas · WIAPS — the only ISO 9001/14001/45001 catering equipment service business in Kent.